Most packages arrive faster in the Netherlands! Normally, you will receive your package within 10 working days.

If this period has passed and you still have not received anything, please send an email to mmrj.ecommerce@gmail.com. We would be happy to investigate what is going on with your package.

To return an item, simply contact our customer service at mmrj.ecommerce@gmail.com. Please include your name, the order number (e.g. #0000) from the confirmation email, and the reason for the return. We will send you the return address and confirm the return. You can then return the product using a courier of your choice.

Unfortunately, return shipments are at your own expense. Costs vary depending on the chosen courier. Please consult the website of the relevant courier for rates.

You always have a 14-day return period. The return period starts on the day you receive the item.

The following conditions apply:

• The return period has not expired
  
• The product is in its original packaging and all labels are still attached
  
• The product is unused

We accept payments via iDeal, Bancontact, Credit Card, Apple Pay, Google Pay, and Amex. Unsure if your payment method is accepted? Follow the steps on the payment page to view all available options. All transactions are processed securely via reliable payment methods.

That shouldn't happen! Send an email with your full name and email address to mmrj.ecommerce@gmail.com and we will help you quickly.

Do you wish to cancel your order for any reason? Please send an email to mmrj.ecommerce@gmail.com as soon as possible. Include your name, the order number (e.g. #0000) from the confirmation email, and preferably the reason for cancellation.